Knowledgebase

Bulk Update Contacts

Keep your database up to date by using bulk update option. This option is useful when you want to synchronize your contacts with your externally updated databases.

Menu Navigation: Contacts - Bulk Update Contacts

Form Fields

Field Description
Source Select file source i.e upload from your computer or choose it from already uploaded files on the server.
Physical Location: /storage/users/{userid}/files/imports/subscribers
Select File Select the file to be imported
Contact List Select the contact list(s) to be updated
Action Select the action from the dropdown to be performed
Headers Included Keep it to "Yes" if the first row of your file contains headers and it needs to be skipped during import

Actions

  • Update to unsubscribed: Update the subscription status to subscribed, that have been previously unsubscribed
  • Update to not unsubscribed: Update the subscription status to unsubscribed
  • Update to soft bounced: Mark the contacts as soft bounced
  • Update to hard bounced: Mark the contacts as hard bounced
  • Update status to active: Update contacts status to active
  • Update status to inactive: Update contacts status to inactive
  • Update confirmation status to confirmed: Mark the contacts as confirmed contacts
  • Update confirmation status to unconfirmed: Mark the contacts as unconfirmed contacts
  • Update format to receive HTML: Update contacts format to HTML so they receive HTML version of the email
  • Update format to receive TEXT: Update contacts format to TEXT so they receive TEXT version of the email


Things to keep in mind

  • The file size you are uploading should be lesser than the value set for upload_max_filesize in php.ini file
  • File extension should be a supported extension by Mumara.